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FAQs
General Information
Where is Mayur Retreat located?
Mayur Retreat is located in Lonavala, offering a peaceful stay close to nature while being accessible from the main town and railway station.
What are the check-in and check-out timings?
Check-in time is typically 12:00 PM and check-out is 10:00 AM. Early check-in or late check-out is subject to availability.
Is the property suitable for families and groups?
Yes, Mayur Retreat is ideal for families, groups, and leisure travelers looking for a comfortable and relaxing stay.
Rooms & Amenities
What types of rooms are available?
We offer a variety of rooms including premium & premium balcony Rooms, Royal Deluxe Rooms, Suit , Cottage & Jacuzzi suite and upgraded options with balcony and bathtub.
Do the rooms have Wi-Fi?
Wi-Fi is available in common areas. Availability in rooms may vary.
Are basic amenities provided in the rooms?
Yes, rooms include essentials like air-conditioning, TV, comfortable bedding, and attached bathrooms.
Food & Dining
Does the hotel have a restaurant?
Yes, we have an in-house restaurant serving freshly prepared meals.
Is breakfast included in the booking?
Breakfast inclusion depends on your selected package. Please check your booking details.
Do you offer buffet meals?
We provide limited buffet options depending on occupancy. Otherwise, meals are served à la carte.
Transportation & Accessibility
How far is the property from Lonavala railway station?
The property is approximately 2 km from the railway station.
Is parking available?
Yes, we offer free parking facilities for guests with private vehicles parking at their own risk.
Is transportation easily available nearby?
Local transport options are limited, so guests are advised to have their own vehicle or pre-arrange transport.
Policies
What is the cancellation policy?
Bookings are generally non-refundable. Please check your booking terms for exact details.
Is ID proof required at check-in?
Yes, valid government-issued ID proof is mandatory for all guests.
Do you allow unmarried couples?
Yes, we welcome all guests with valid ID proof, as per hotel policy.
Additional Services
Do you arrange events or group bookings?
Yes, we accommodate group bookings and small events. Please contact us in advance for arrangements its chargeable.
Is room upgrade available?
Yes, upgrades are subject to availability and additional charges.
Are pets allowed?
Currently, pets are not allowed at the property.